Bunkyo University Faculty of Information and Communications
抄録
This article addresses the dynamics in the knowledge creation process, taking the case of a new product development by a Japanese machinery manufacturing company. This study focuses on internal psychological safety in communication and trust-based relationships with customer and aims to discuss how companies acquires the tacit knowledge of the customer and transforms the individual’s knowledge into the organization’s knowledge. In product development in new areas, re-creation of a common basis for discussions and relationships with customers is significant, even if a company has a long-standing relationship of trust with its customers or has a culture of open discussion.
組織における知識創造の型の構築に関する研究－機械企業の新分野への進出を事例として－
BKSJ630002
(641.03KB)
